February 13th, 2025

✨ New Feature: Automated Patient Review Requests

We're excited to introduce automated patient review requests directly through the Patient App! This new feature helps you build your clinic's online presence by automatically collecting patient feedback.

Key Features:

  • Configure review settings per individual clinic

  • Set minimum rating triggers (1-5 stars) for review requests

  • Customize visit number triggers for optimal timing

  • Simple patient interface with "Not now" and "Never" options

  • Direct integration with the third party review site of your choice

Setup Guide:

  1. Navigate to Settings > Clinics

  2. Click Edit on your desired clinic

  3. Select the "Patient Reviews" tab

  4. Enter your Third Party Review URL

  5. Configure your preferred rating and visit triggers

Important Notes:

  • Review requests are limited to one per patient

  • Patients must be registered for at least 1 week before receiving requests

  • To disable review requests, simply leave the Third Party Review URL field empty

  • For multi-clinic practices, settings need to be configured for each location

This feature is now live for all users that are using the patient app. Log in to your clinic settings to get started!