Introducing redemption tracking for discount codes, enabling practices to see exactly how promotional codes are being used and measure the impact of your marketing campaigns.

• Every redemption is now captured automatically. When a patient applies a discount code during online booking, the system records the patient name, appointment type booked, original amount, discounted amount, and the exact date and time of redemption.

• Performance metrics display at a glance. Each discount code now shows its total redemption count and cumulative savings—the total discount value applied across all uses. Quickly identify which promotions are driving the most bookings.

• View detailed redemption history for any code. Click into any discount code to see a paginated list of every redemption, showing who used it, what they booked, and how much they saved. Results display 25 records per page for easy browsing.

• Export functionality enables detailed analysis. Export redemptions for a specific code as CSV to analyse individual campaign performance. Export all redemptions across all codes for comprehensive reporting. Perfect for measuring ROI on promotional campaigns or preparing end-of-month reports.

• Track single-use code compliance. For codes marked as single-use, redemption tracking helps verify that patients are only using codes once, ensuring your promotional budgets stay on track.

Head to Settings > Online Bookings > Discount Codes to view redemption tracking for your existing codes.

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