How do we use this feedback area in a way that matters?

Totally get the focus is on building Flow which is awesome!

Just wanted to know where we can put feature requests that are going to be seen?

This posting area actually looks amazing with ability to upvote, see the status, etc, however there’s multiple dozens of posts that are over a year old and still in review with no comments whether a team member has put eyes on it. I’m a little confused as to what we can contribute here in terms of upvoting or giving you data so that the software can get better for the majority.

As a high volume systems and procedure driven practice I can completely understand there are features and requests that 1) cost a lot of time/money and aren’t a huge ROI to build. 2) Other ones that are simple and high ROI 3) and ones that everyone wants regardless of how hard they are to build. However it seems the area has been cluttered, disorganized and only gets worse if we the clients don’t know what is happening with the posts or feedback we provide. Speaking for myself only, I would almost think it would be better for me if I had a flat out no answer on something I suggest rather than have it sit seemingly in limbo with hopes the product gets better for 1+ years.

I’m just a newcomer here loving the current product and wanting it to be even better! All the best