incorporate validation process if patient uses same email and phone number

if a patient uses a name containing a typo they are able to book an incorrect appointment type using the same email and mobile number as the system assumes they are a new patient. Is there any way to incorporate a validation process that matches this record to the existing file?

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Upvoters
Status

In Review

Board

πŸ’‘ Feature Request

Date

Over 2 years ago

Author

Bex Chirobridge

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