Notifications for Overview updates

It would be extremely helpful to have the option to enable automatic email notifications whenever a patient’s Overview section is updated (specifically when a new note is added).

For example, when a staff member adds a follow-up or phone call note to the patient overview, a notification could be sent to a nominated email address with:

• the patient name

• a snapshot/preview of the note

• and a link to view the full update in PracticeHub.

This would help improve internal communication and reduce the need for verbal updates between team members, particularly for follow-up calls, patient check-ins, and general correspondence. It would also allow practitioners or managers to quickly review important patient interactions at a glance without needing to manually check each profile