Prevent appointments from being booked after a certain date when using the custom online booking link
Bella Shackleton About 10 hours ago
💡 Feature Request
Prevent appointments from being booked after a certain date when using the custom online booking link
Bella Shackleton About 10 hours ago
💡 Feature Request
CA's receiving cancellation notification
To have an option to choose whether the CA/ Practitioner or both receive notification when a person cancels/reschedules an appointment. While it is great that the Practitioner currently gets it, if they are busy in the middle of the shift, it is the CA who will be chasing these people up and making sure they are keeping on top of the appointments.
Kate King About 22 hours ago
💡 Feature Request
CA's receiving cancellation notification
To have an option to choose whether the CA/ Practitioner or both receive notification when a person cancels/reschedules an appointment. While it is great that the Practitioner currently gets it, if they are busy in the middle of the shift, it is the CA who will be chasing these people up and making sure they are keeping on top of the appointments.
Kate King About 22 hours ago
💡 Feature Request
suggestion regarding recalls
Regarding another way to make recalls. we are suggesting to make a page of all the patients photos so the Dr. can go through the pictures instead of names. Thanks
Dr Scott 1 day ago
💡 Feature Request
suggestion regarding recalls
Regarding another way to make recalls. we are suggesting to make a page of all the patients photos so the Dr. can go through the pictures instead of names. Thanks
Dr Scott 1 day ago
💡 Feature Request
Vecozo integration
A COV check is a way of checking if a patient is insured, and with whom, based on their social security number (BSN). In the Netherlands, we have to do this as treatment providers.Crossuite had it integrated in their system, however it can also be done through the website of "Vecozo", which is what we will do from now on.https://www.vecozo.nl/diensten/controle-op-verzekeringsgegevens/
PracticeHub Admin 3 days ago
💡 Feature Request
Vecozo integration
A COV check is a way of checking if a patient is insured, and with whom, based on their social security number (BSN). In the Netherlands, we have to do this as treatment providers.Crossuite had it integrated in their system, however it can also be done through the website of "Vecozo", which is what we will do from now on.https://www.vecozo.nl/diensten/controle-op-verzekeringsgegevens/
PracticeHub Admin 3 days ago
💡 Feature Request
Automatically translate the default invoice email and schedule of care email into patients' default language
Currently the default copy for the body of the emails (that invoices and schedules of care are sent within) is in English, and adding a custom one means it won't get translated into another language if a patient's default is different
Bella Shackleton 5 days ago
💡 Feature Request
Automatically translate the default invoice email and schedule of care email into patients' default language
Currently the default copy for the body of the emails (that invoices and schedules of care are sent within) is in English, and adding a custom one means it won't get translated into another language if a patient's default is different
Bella Shackleton 5 days ago
💡 Feature Request
Have a Tomorrow option in the Appointment Stats report
The Today and Yesterday options are a great to get a quick report but if we want to look at tomorrow, you have to set in the custom date fields. Not a big issue, I know, but would save a few clicks :)
Spencer Pullin 6 days ago
💡 Feature Request
Have a Tomorrow option in the Appointment Stats report
The Today and Yesterday options are a great to get a quick report but if we want to look at tomorrow, you have to set in the custom date fields. Not a big issue, I know, but would save a few clicks :)
Spencer Pullin 6 days ago
💡 Feature Request
Disable a patient from needing to pay any online booking fees
For patients who you trust to turn up etc, or you just don't require them to pay any online booking fees for whatever reason, we could have the ability to disable the fee requirement on a per-patient basis
Bella Shackleton 6 days ago
💡 Feature Request
Disable a patient from needing to pay any online booking fees
For patients who you trust to turn up etc, or you just don't require them to pay any online booking fees for whatever reason, we could have the ability to disable the fee requirement on a per-patient basis
Bella Shackleton 6 days ago
💡 Feature Request
Advance booking time
It would be very helpful if the minimum advance booking time for online bookings could be appointment specific. To have the ability to set a different time for new clients vs regular adjustment visits.
Marielle Maessen 6 days ago
💡 Feature Request
Advance booking time
It would be very helpful if the minimum advance booking time for online bookings could be appointment specific. To have the ability to set a different time for new clients vs regular adjustment visits.
Marielle Maessen 6 days ago
💡 Feature Request
Download notes permissions
Please can the permissions and restrictions section include an option for the downloading of patient's visit notes to be selected? Understandably with the number of students we have in the teaching clinic it would be preferable to control this access from a confidentiality and GDPR perspective.
Daniel Ruby 7 days ago
💡 Feature Request
Download notes permissions
Please can the permissions and restrictions section include an option for the downloading of patient's visit notes to be selected? Understandably with the number of students we have in the teaching clinic it would be preferable to control this access from a confidentiality and GDPR perspective.
Daniel Ruby 7 days ago
💡 Feature Request
Custom forms- editable patient field with a column in data export
It would be great to have an editable field (or fields) in the "Patient Field" part of the custom form builder, which had an associated column in the patient data export so that we could source and analyse data of our choice. For example, "GP details".
PracticeHub Admin 12 days ago
💡 Feature Request
Custom forms- editable patient field with a column in data export
It would be great to have an editable field (or fields) in the "Patient Field" part of the custom form builder, which had an associated column in the patient data export so that we could source and analyse data of our choice. For example, "GP details".
PracticeHub Admin 12 days ago
💡 Feature Request
Better integrated payment option
Currently only Stripe is integrated for online payments. I would like to propose getting Dojo integrated to Practicehub for all customer payment types; face to face, payment links and online. The downsides with Stripe currently are; Refunds take 5-10 daysTransfers to my account take 4-5 daysTransaction cost is very highWith Dojo they transfer my money next day, 7 days per week for all payments including Amex and my rates are over 50% cheaper.Let me know your thoughts on this Kris Harm
Kris Harm 18 days ago
💡 Feature Request
Better integrated payment option
Currently only Stripe is integrated for online payments. I would like to propose getting Dojo integrated to Practicehub for all customer payment types; face to face, payment links and online. The downsides with Stripe currently are; Refunds take 5-10 daysTransfers to my account take 4-5 daysTransaction cost is very highWith Dojo they transfer my money next day, 7 days per week for all payments including Amex and my rates are over 50% cheaper.Let me know your thoughts on this Kris Harm
Kris Harm 18 days ago
💡 Feature Request
Multi-layered reactivations
Have reactivations over different time frames. for example: a 6-12 month reactivation and a 12+ month reactivation
admin 20 days ago
💡 Feature Request
Multi-layered reactivations
Have reactivations over different time frames. for example: a 6-12 month reactivation and a 12+ month reactivation
admin 20 days ago
💡 Feature Request
Close cash book daily
Is there any way it can be automatic, or have the option of automatic closing of the cash book every day?
Elaine Houston 21 days ago
💡 Feature Request
Close cash book daily
Is there any way it can be automatic, or have the option of automatic closing of the cash book every day?
Elaine Houston 21 days ago
💡 Feature Request
Automated tasks
The ability to enable a number of automated tasks based on certain triggers e.g.:Patient had their first adjustment (a call list populates for the practitioner to work through, to ask them how they are feeling - on the call-list is only the pertinent info e.g. name, contact number(s), next appt date/time, last visit note summary at a glance) Patient's birthday is in a week - task appears for CA to write & post birthday card etc.
Bella Shackleton About 1 month ago
💡 Feature Request
Automated tasks
The ability to enable a number of automated tasks based on certain triggers e.g.:Patient had their first adjustment (a call list populates for the practitioner to work through, to ask them how they are feeling - on the call-list is only the pertinent info e.g. name, contact number(s), next appt date/time, last visit note summary at a glance) Patient's birthday is in a week - task appears for CA to write & post birthday card etc.
Bella Shackleton About 1 month ago
💡 Feature Request
Add "Prepaid package" information in the "financial export payments"
When seeing and downloading the financial export payments document I would like to see which type of prepaid package bought each patient.
Ariadna Planas MartÃnez - Quiroprà ctica About 1 month ago
💡 Feature Request
Add "Prepaid package" information in the "financial export payments"
When seeing and downloading the financial export payments document I would like to see which type of prepaid package bought each patient.
Ariadna Planas MartÃnez - Quiroprà ctica About 1 month ago
💡 Feature Request
See previous visits in the little calendar on the left
When you hove on a scheduled visit on the calendar now you can see the next visits this patient is going to have on the little calendar on the left. I would like to also have the previous ones this patient had booked (maybe with different colors for the ones that cancelled as red, and the ones that actually came in green?). It would be easier to know (without having to enter at the patient file) what did this patient and if she/he was supposed to come earlier. Also, it would be nice to have this information in the pop up information that appears on the right/lower side of the mouse when you hove on that visit, because now it only appears the next visit, but not the last one. Thanks!
Ariadna Planas MartÃnez - Quiroprà ctica About 1 month ago
💡 Feature Request
See previous visits in the little calendar on the left
When you hove on a scheduled visit on the calendar now you can see the next visits this patient is going to have on the little calendar on the left. I would like to also have the previous ones this patient had booked (maybe with different colors for the ones that cancelled as red, and the ones that actually came in green?). It would be easier to know (without having to enter at the patient file) what did this patient and if she/he was supposed to come earlier. Also, it would be nice to have this information in the pop up information that appears on the right/lower side of the mouse when you hove on that visit, because now it only appears the next visit, but not the last one. Thanks!
Ariadna Planas MartÃnez - Quiroprà ctica About 1 month ago
💡 Feature Request
Change order in Appointment Change Reasons
I would like to change the order of appearance in the Appointment Change Reasons, besides from the option to delete or edit one, which we already have.
Ariadna Planas MartÃnez - Quiroprà ctica About 1 month ago
💡 Feature Request
Change order in Appointment Change Reasons
I would like to change the order of appearance in the Appointment Change Reasons, besides from the option to delete or edit one, which we already have.
Ariadna Planas MartÃnez - Quiroprà ctica About 1 month ago
💡 Feature Request
Did not attend
Right now we break are patients that do not come in that day as cancel with reschedule, cancel without reschedule, no show with reschedule and no show with out reschedule. You can click on did not attend but that does give you an option to reschedule when speaking if you are speaking to the patient and we like to see who is cancelling and rescheduling or not showing up but is rescheduling the appointment
Laura McKenna About 1 month ago
💡 Feature Request
Did not attend
Right now we break are patients that do not come in that day as cancel with reschedule, cancel without reschedule, no show with reschedule and no show with out reschedule. You can click on did not attend but that does give you an option to reschedule when speaking if you are speaking to the patient and we like to see who is cancelling and rescheduling or not showing up but is rescheduling the appointment
Laura McKenna About 1 month ago
💡 Feature Request