Hey. I want the ability within connect to only send 1 email per email address. For example, a family of 5 all use the same email address to receive their invoices. This includes children etc. Connect already has options where you can limit who you send emails to. I just want to be able to select something that says ‘1 email per address’, so that families don’t receive the same email 5 times.

Martin Cook 1 day ago

💡 Feature Request

I have patients booking in for an adjustment online that have not been in for long periods (more than 12 months) and typically they come in with a list of new problems. This is not appropriate for a regular adjustment and needs to be made a longer duration as a ‘re-exam’ for example. I want the ability to limit the patients ability to book, based on the last time they were in…

Martin Cook 1 day ago

💡 Feature Request

It would be really beneficial to have emergency contact as one of the main highlights in the patient information panel

Rosie Jordan 3 days ago

💡 Feature Request

We offer several packages to our patients which we have to invoice in full at the first visit (e.g. 680€ for a package with 12 visits, full invoice of 680€ issued after 1st visit). This leads to the fact that all visits no. 2-12 are invoiced as 0€. As our associates have a variable pay based on their generated turnover, this can lead to problems. E.g. associate 1 does visit no.1 and gets allocated the full 680€ in turnover, associates 2 does visits no.2-12 but does not get paid for it. Is there any way you can develop a feature to deal with such cases?

Melanie Kleinert 10 days ago

💡 Feature Request

I would like to discuss how we legally transfer the responsibility of our PH account in the event of selling a practice that uses PH. Would like a PM please.

Kerry Sissins 10 days ago

💡 Feature Request

We would like to be able to add to the recall actions, the likes of “calls when needs appt” and “books online” and have them automatically reset the recall date to 2 or 3 months from the date of the action being selected. This way, if they haven’t booked again, we can follow up then as we have a number of patients that fit into those 2 categories.

Andrea Hope 14 days ago

💡 Feature Request

It would be great if we could retrieve the contact information from an online booking taking place. As many of these bookings start and do not end up booking in the end. Like this we can call them while they are booking or after, if they did not manage to finalize their booking for whatever reason.

Elias Knutsen 15 days ago

💡 Feature Request

The ability to widen the practitioners columns would be appreciated

Lisa Rose 21 days ago

💡 Feature Request

Please could we have the Custom Forms in the Form Portal appear in alphabetical order or a custom order to pick from.

Emma Moxey 24 days ago

💡 Feature Request

Is it possible to have a report for just inactive patients and also be able to prevent them from booking the incorrect appointment online, as they book for adjustment when they should be Re-exam 12months. At the moment it involves going through a long list of active and inactive patients and then manually altering their account. Thanks

Julie Garrett 24 days ago

💡 Feature Request

Hi Team It would be wonderful if one could email statements directly from PH in the future, is that a possibility?

Emma Bailie 24 days ago

💡 Feature Request

When generating an income report csv have the income accrued broken down by income month if data range spans multiple months rather than only exporting the total. This will make it easier to track monthly income for tax returns etc

luke 27 days ago

💡 Feature Request

Would it be possible to automatically show Ad-hoc clinics to the Show All, Day View instead of having to tick the extra practitioner running the ad-hoc clinic that day? For an example please see our diary for Monday 6th May - Isabelle Killiana is running an ad-hoc clinic to provide cover for Georgina who is on holiday but unless we remember to tick Isabelle manually her clinic does not show in the default view therefore we are at risk of not filling her clinic that day

bald266 about 1 month ago

💡 Feature Request

Patients returning after a long gap should be automatically flagged so your reception team can book the right appointment type from the start. E.g patient returning after a year or more than two years: a flag pops up and the reception team can see they need a re-exam appointment or a longer new patient appointment if it has been longer. The times can be adjusted to suit how you practice at your clinic for patients needing these appointment types. Currently this has to be done manually, and sometimes reception teams forget to check. This is very important clinically as patients need to be re-assessed after certain periods as a lot can change. In addition, if a patient is mistakenly booked in for a regular treatment appointment it then needs to be rescheduled and changes to a different date and different appointment type which can be very frustrating for patients, due to time, not getting the slot they thought they had, and the extra unexpected cost of a different appointment which they would not have been told at time of booking. Especially if they are booking in themselves using online booking.

Marc Sanders about 1 month ago

💡 Feature Request

Would be possible to add a column on this report with the creation dates of the prepayments related to each unallocated balances shown on the report? It would also be helpful to have another column with the description of the type of purchase the balance is related to. And finally the last appointment date currently is not exportable on CSV, it would be useful if it was. Many Thanks

Ambra Fodde about 1 month ago

💡 Feature Request

We’d like to be able to change the invoice format to A5

jpostles about 1 month ago

1

💡 Feature Request

We’d like to be able to stop the country from showing on our invoices

jpostles about 1 month ago

💡 Feature Request

Would love to see some extra features added to creation and use of packages: Ability to accept a down-payment for the care plan with the additional possibility of charging the rest of the care plan through GoCardless. An editable billing price or self-calculating billing that can be changed if offering a discount/s on the package Ability to edit the amount of visits included in said package I don’t want to have to set up 50 different packages with all of the potentially different options we could offer. Here is an example of what I’m hoping for: I recommend a 48 visit care plan that is going to cost €2,500.00, and I offer a discount of 20% on full payment of the care plan (total cost €2,000), and I offer 10% discount with a down payment of €1,000 (total cost €2,250) and I bill the remaining amounts through GoCardless at €750/month over the following three months. So, if someone takes option 1 and pays everything up front, there’s an average visit fee of €41.67 and if someone takes option 2 there’s an average visit fee of €46.88, so I would need it to adjust the billing per visit, based on that so chiropractors are accurately paid.

Thomas Baker about 1 month ago

💡 Feature Request

The form builder currently lacks spinal listing chart functionality similar to what’s available in the SOAP notes. As a result, spinal listings have to be inserted as images, which is more time-consuming. When preparing reports, the information cannot be copied and pasted directly and instead has to be manually typed out. It would be helpful to have this functionality added. Thanks

Rekha Rampersad about 1 month ago

💡 Feature Request

Hey Team, is it possible for the Devs to add the number of the week to the calender? TIA Cobus

Cobus Bosman about 1 month ago

1

💡 Feature Request