rule to filter by patient's gender in connect
it would be really helpful if there is a rule that we can filter patients by gender in connect, to be able to send emails to a specific gender.

annie.speckman about 17 hours ago
💡 Feature Request
rule to filter by patient's gender in connect
it would be really helpful if there is a rule that we can filter patients by gender in connect, to be able to send emails to a specific gender.

annie.speckman about 17 hours ago
💡 Feature Request
Incomes by source
Dear practice team, It is very helpfull be able to know incomes by source during an specific time. Is is possible to add the “source” filter in the finnalcial repports? actualy we can see it but in total by patient, not by a month, year… thank you in advance :)
360quiropractica 2 days ago
💡 Feature Request
Incomes by source
Dear practice team, It is very helpfull be able to know incomes by source during an specific time. Is is possible to add the “source” filter in the finnalcial repports? actualy we can see it but in total by patient, not by a month, year… thank you in advance :)
360quiropractica 2 days ago
💡 Feature Request
Have the location selection on the home page on the patient app
It would be really helpful to have the location selection on the home page of the patient app before going to book an appointment so that patients don’t book the wrong location and forget to change it before booking the appointment

PracticeHub Admin 2 days ago
💡 Feature Request
Have the location selection on the home page on the patient app
It would be really helpful to have the location selection on the home page of the patient app before going to book an appointment so that patients don’t book the wrong location and forget to change it before booking the appointment

PracticeHub Admin 2 days ago
💡 Feature Request
Messenger
I would be great if we can begin a conversation with a patient through the app messenger because actually we can’t and we have to wait for a patient to begin the discussion. Just an idea Thanks
espacesantechiropratique80 3 days ago
💡 Feature Request
Messenger
I would be great if we can begin a conversation with a patient through the app messenger because actually we can’t and we have to wait for a patient to begin the discussion. Just an idea Thanks
espacesantechiropratique80 3 days ago
💡 Feature Request
Custom Form Submission
Sometimes patients make a call to book in for an appointment on behalf of someone else as a gift etc, if we sent across the form to be submitted pre appointment it might not be sent to the person receiving the gift as they don’t want them to know yet, because the forms auto fill with data, it would be a good idea if rather than the forms opening up with all the details prefilled if to be able to access the form they would need to enter a password or something otherwise whoever’s number was given on the day of appointment booking, they would be able to access the other persons details easily.

office 3 days ago
💡 Feature Request
Custom Form Submission
Sometimes patients make a call to book in for an appointment on behalf of someone else as a gift etc, if we sent across the form to be submitted pre appointment it might not be sent to the person receiving the gift as they don’t want them to know yet, because the forms auto fill with data, it would be a good idea if rather than the forms opening up with all the details prefilled if to be able to access the form they would need to enter a password or something otherwise whoever’s number was given on the day of appointment booking, they would be able to access the other persons details easily.

office 3 days ago
💡 Feature Request
Submitted Forms IP hidden
When custom forms have been submitted, the IP address can be hidden off the form as there is no reason we would need to know exactly where it was submitted from

office 3 days ago
💡 Feature Request
Submitted Forms IP hidden
When custom forms have been submitted, the IP address can be hidden off the form as there is no reason we would need to know exactly where it was submitted from

office 3 days ago
💡 Feature Request
Screenlock
At the momentif we leave the room whilst a patient is getting ready, we are able to lock the screen, however this is easily unlocked if a patient wanted to try to, because all they would have to do is click unlock and it would. Would be good to be able to have to enter a passcode/word to be able to unlock the screen to increase security

office 3 days ago
💡 Feature Request
Screenlock
At the momentif we leave the room whilst a patient is getting ready, we are able to lock the screen, however this is easily unlocked if a patient wanted to try to, because all they would have to do is click unlock and it would. Would be good to be able to have to enter a passcode/word to be able to unlock the screen to increase security

office 3 days ago
💡 Feature Request
Spinal Shortcodes
On advanced SOAP notes when you click a section on the spine, the option for it to be able to just be highlighted rather than auto filling in for that area

office 3 days ago
💡 Feature Request
Spinal Shortcodes
On advanced SOAP notes when you click a section on the spine, the option for it to be able to just be highlighted rather than auto filling in for that area

office 3 days ago
💡 Feature Request
Show visit number on calendar view
Hi, To assist with intensive phase client communications it would be very useful to display the visit number for the first 40 visits ( or to a visit number field you can set yourself) on the calendar view of practice hub. It’s unhandy to have to go separately into ”appointments” in the patient file when glancing an overview during the flow of a shift . Thanks in advance for feed back and support of interest!
info 8 days ago
💡 Feature Request
Show visit number on calendar view
Hi, To assist with intensive phase client communications it would be very useful to display the visit number for the first 40 visits ( or to a visit number field you can set yourself) on the calendar view of practice hub. It’s unhandy to have to go separately into ”appointments” in the patient file when glancing an overview during the flow of a shift . Thanks in advance for feed back and support of interest!
info 8 days ago
💡 Feature Request
'View all notes but only edit own' permission
Create permission which allows practitioners to view all treatment notes but only edit their own notes

office 9 days ago
💡 Feature Request
'View all notes but only edit own' permission
Create permission which allows practitioners to view all treatment notes but only edit their own notes

office 9 days ago
💡 Feature Request
Doctoralia integration
Hi, it would be fantastic if doctoralia and practicehub could offer direct integration at some point. Leading to seamless scheduling, no double bookings, and other features could integrate too perhaps?
Elias Knutsen 11 days ago
💡 Feature Request
Doctoralia integration
Hi, it would be fantastic if doctoralia and practicehub could offer direct integration at some point. Leading to seamless scheduling, no double bookings, and other features could integrate too perhaps?
Elias Knutsen 11 days ago
💡 Feature Request
Table Talk Notifications - or API access to Total Visit numbers
Gone are the days where you can teach someone Chiropractic once at a ROF and they are patients for life. Table Talk is an opportunity every visit to re-engage, teach, and “re-sell” the Chiropractic model of health. In high-volume, principled, multi-doc environments you want a communication system that is reproducible and trackable. If we had a simple visit number based subtle notification system that shows in the clinical area or whichever screen is pulled up by the doctor at the adjusting table. They could be triggered as to what to talk about on that visit. This makes patient education for the doc systematized and lower effort as you don’t need to think about what to educate them on today, and you would know that they hadn’t heard that before in a previous visit. I’m completely willing to build this myself through a data pull and windows notification trigger, however would need API access to Total Visit numbers on a patients account.

Brock Jaeb 14 days ago
💡 Feature Request
Table Talk Notifications - or API access to Total Visit numbers
Gone are the days where you can teach someone Chiropractic once at a ROF and they are patients for life. Table Talk is an opportunity every visit to re-engage, teach, and “re-sell” the Chiropractic model of health. In high-volume, principled, multi-doc environments you want a communication system that is reproducible and trackable. If we had a simple visit number based subtle notification system that shows in the clinical area or whichever screen is pulled up by the doctor at the adjusting table. They could be triggered as to what to talk about on that visit. This makes patient education for the doc systematized and lower effort as you don’t need to think about what to educate them on today, and you would know that they hadn’t heard that before in a previous visit. I’m completely willing to build this myself through a data pull and windows notification trigger, however would need API access to Total Visit numbers on a patients account.

Brock Jaeb 14 days ago
💡 Feature Request
How do we use this feedback area in a way that matters?
Totally get the focus is on building Flow which is awesome! Just wanted to know where we can put feature requests that are going to be seen? This posting area actually looks amazing with ability to upvote, see the status, etc, however there’s multiple dozens of posts that are over a year old and still in review with no comments whether a team member has put eyes on it. I’m a little confused as to what we can contribute here in terms of upvoting or giving you data so that the software can get better for the majority. As a high volume systems and procedure driven practice I can completely understand there are features and requests that 1) cost a lot of time/money and aren’t a huge ROI to build. 2) Other ones that are simple and high ROI 3) and ones that everyone wants regardless of how hard they are to build. However it seems the area has been cluttered, disorganized and only gets worse if we the clients don’t know what is happening with the posts or feedback we provide. Speaking for myself only, I would almost think it would be better for me if I had a flat out no answer on something I suggest rather than have it sit seemingly in limbo with hopes the product gets better for 1+ years. I’m just a newcomer here loving the current product and wanting it to be even better! All the best

Brock Jaeb 14 days ago
💡 Feature Request
How do we use this feedback area in a way that matters?
Totally get the focus is on building Flow which is awesome! Just wanted to know where we can put feature requests that are going to be seen? This posting area actually looks amazing with ability to upvote, see the status, etc, however there’s multiple dozens of posts that are over a year old and still in review with no comments whether a team member has put eyes on it. I’m a little confused as to what we can contribute here in terms of upvoting or giving you data so that the software can get better for the majority. As a high volume systems and procedure driven practice I can completely understand there are features and requests that 1) cost a lot of time/money and aren’t a huge ROI to build. 2) Other ones that are simple and high ROI 3) and ones that everyone wants regardless of how hard they are to build. However it seems the area has been cluttered, disorganized and only gets worse if we the clients don’t know what is happening with the posts or feedback we provide. Speaking for myself only, I would almost think it would be better for me if I had a flat out no answer on something I suggest rather than have it sit seemingly in limbo with hopes the product gets better for 1+ years. I’m just a newcomer here loving the current product and wanting it to be even better! All the best

Brock Jaeb 14 days ago
💡 Feature Request
Default Practitioner View
I like to having a freedom in terms of how we can view the Practitioner Page. Like widget where we can shift around. As we are a high volume practice, the whole process can be streamlined if we can see patients’ posture and X-rays images in the same page as next appointment, including SOAP Notes. This will really help to streamline the entire process when patient are already on the table and we can just look at the screen without having to maneuver and can jump straight to helping patients. Thank you.

info 19 days ago
💡 Feature Request
Default Practitioner View
I like to having a freedom in terms of how we can view the Practitioner Page. Like widget where we can shift around. As we are a high volume practice, the whole process can be streamlined if we can see patients’ posture and X-rays images in the same page as next appointment, including SOAP Notes. This will really help to streamline the entire process when patient are already on the table and we can just look at the screen without having to maneuver and can jump straight to helping patients. Thank you.

info 19 days ago
💡 Feature Request
API Feature Request — Patient Communication & Recall Preference Fields
Hi PracticeHub Support, I hope you're well. I'm writing to submit a feature request regarding the PracticeHub API. We have built a custom recall management system that integrates with PracticeHub via your API. The system sends recall emails to patients and includes an unsubscribe link, allowing patients to opt out of future reminders. When a patient opts out, we would like to automatically update their PracticeHub record to reflect this. However, we have found that the following fields are not supported as updatable attributes via the POST /patients/{patientId} endpoint: recall_status blocked communication_preferences (marketing.email, marketing.sms etc.) All three return an "unsupported attribute" error when included in a patient update payload, despite being visible in the PatientRead schema and accessible via GET requests. We would like to formally request that one or more of these fields be made writable via the API, specifically to support the following use cases: Setting a patient as "Do Not Contact" (blocked) when they unsubscribe from recall emails Setting recall_status to 0 when a patient opts out Updating communication_preferences.marketing.email when a patient unsubscribes This would allow practices like ours to build fully automated, GDPR-compliant opt-out flows without requiring manual intervention in the PracticeHub UI after each unsubscribe. Please let me know if you need any further information or if this can be logged as a feature request. Many thanks, Jo Kennedy The Sparkle Fairy Limited

Joanne Kennedy 19 days ago
💡 Feature Request
API Feature Request — Patient Communication & Recall Preference Fields
Hi PracticeHub Support, I hope you're well. I'm writing to submit a feature request regarding the PracticeHub API. We have built a custom recall management system that integrates with PracticeHub via your API. The system sends recall emails to patients and includes an unsubscribe link, allowing patients to opt out of future reminders. When a patient opts out, we would like to automatically update their PracticeHub record to reflect this. However, we have found that the following fields are not supported as updatable attributes via the POST /patients/{patientId} endpoint: recall_status blocked communication_preferences (marketing.email, marketing.sms etc.) All three return an "unsupported attribute" error when included in a patient update payload, despite being visible in the PatientRead schema and accessible via GET requests. We would like to formally request that one or more of these fields be made writable via the API, specifically to support the following use cases: Setting a patient as "Do Not Contact" (blocked) when they unsubscribe from recall emails Setting recall_status to 0 when a patient opts out Updating communication_preferences.marketing.email when a patient unsubscribes This would allow practices like ours to build fully automated, GDPR-compliant opt-out flows without requiring manual intervention in the PracticeHub UI after each unsubscribe. Please let me know if you need any further information or if this can be logged as a feature request. Many thanks, Jo Kennedy The Sparkle Fairy Limited

Joanne Kennedy 19 days ago
💡 Feature Request
Online Booking - Option to hide Notes section under Enter Your Details
When there are extra fields that aren’t necessary it implies that the patient should fill something in there

Brock Jaeb 22 days ago
💡 Feature Request
Online Booking - Option to hide Notes section under Enter Your Details
When there are extra fields that aren’t necessary it implies that the patient should fill something in there

Brock Jaeb 22 days ago
💡 Feature Request
Hide Practitioner name in Booking Summary - Online Booking
Would it be possible to not even display a practitioner in the booking summary? I know I can skip the practitioner selection, but it still shows it in the summary which could create patient expectation on who they will be seeing

Brock Jaeb 22 days ago
💡 Feature Request
Hide Practitioner name in Booking Summary - Online Booking
Would it be possible to not even display a practitioner in the booking summary? I know I can skip the practitioner selection, but it still shows it in the summary which could create patient expectation on who they will be seeing

Brock Jaeb 22 days ago
💡 Feature Request
Online booking discount code function
The discount applies to both the visit amount and the deposit. Either having the option to apply to both, or one or the other would be good. Or just default to discounting the service cost and not the deposit amount. Also it would be useful to be able to only take a deposit without showing the amount for the appointment. If you internally have different service fees depending on how the person found out about you (Meta ad, Google, Referral) then they could have a different New Patient fee but we take the same deposit

PracticeHub Admin 23 days ago
💡 Feature Request
Online booking discount code function
The discount applies to both the visit amount and the deposit. Either having the option to apply to both, or one or the other would be good. Or just default to discounting the service cost and not the deposit amount. Also it would be useful to be able to only take a deposit without showing the amount for the appointment. If you internally have different service fees depending on how the person found out about you (Meta ad, Google, Referral) then they could have a different New Patient fee but we take the same deposit

PracticeHub Admin 23 days ago
💡 Feature Request
Please add Practitioner filter to Payment Allocations report
It would be so helpful to filter the ‘Financial Exports - Payment Allocations’ report by Practitioner. Its a great report for calculating associates pay as its more transparent than the ‘cash accrual - date paid’ report as it shows the patient allocations. the pratitioner dropdown filter is available for most other reports so it woulkd be much appreciated if it could be for this too!!

Lyana Nepia 24 days ago
💡 Feature Request
Please add Practitioner filter to Payment Allocations report
It would be so helpful to filter the ‘Financial Exports - Payment Allocations’ report by Practitioner. Its a great report for calculating associates pay as its more transparent than the ‘cash accrual - date paid’ report as it shows the patient allocations. the pratitioner dropdown filter is available for most other reports so it woulkd be much appreciated if it could be for this too!!

Lyana Nepia 24 days ago
💡 Feature Request